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TeamCommented on Speech Profile, doesn't finishSorry you’re stuck at 0%. The fact that your speech appears as text but the progress and Skip button don’t advance suggests the speech-profile setup isn’t completing. What Omi app version, Android version, and device model are you using? Does any question or prompt appear on that…Commented on Missing ConversationI’m sorry, Robyn especially since this was a conversation you needed. Please don’t reinstall Omi, reset the device, or clear its storage while this is checked. If available, look in Conversations with short and discarded conversations shown, and check Offline Sync for pending aud…Commented on Android app stuck on “Background Service Preparing” – transcription WebSocket closes with server error 1011Thanks for the detailed logs and for listing what you’ve already tried. We’ll use the September 17, 20:47–20:48 UTC window to investigate the Soniox/German transcription failure, including the asynchronous failure. Please send the redacted debug log privately to help@omi.me with…Commented on Korean voice input does not work inThanks for the clear Korean-versus-English test. Since Korean live transcription and English Chat voice input both work, the failure appears specific to Korean voice input in Chat; we haven’t confirmed the cause yet. Could you share your Omi app version/build, CV1 firmware versio…Commented on There is a bug. A task seems not able to be removed. I tried various ways. Log ut, cahce cleansing, manually putting in the bin, etc, pressing on. But it just keeps coming back.Thanks, Haris. A deleted task shouldn’t keep coming back, and you’ve already tried logging out and clearing the cache. Does it reappear immediately after refreshing, or only later? Was the task created manually, extracted from a conversation, or added through an integration? Plea…Commented on Is it a glitch?Sorry, Mike. You’ve already tried a reset, reinstall, and another phone, so we won’t ask you to repeat those. Is the missing sound from the phone app, or are you expecting it from the wearable? Are new conversations still appearing with transcripts? Please share your app and firm…Commented on Device don’t work!!!Sorry your Omi switches off right after you turn it on. Does it also switch off while connected to the charger? Please tell us your device model, what the LED does, and whether this began after an update. If it still won’t stay on after charging, email help@omi.me with a link to…Commented on apple watch not connecting correctly in ios appThanks for the screenshots. I can see the iPhone app shows your Watch as connected, while setup says it isn’t reachable. Is the Omi app open on the Watch when that message appears? Please also share your Omi app version, iOS version, Watch model, and watchOS version so we can inv…Commented on Issue with recordings made directly in the Omi iPhone appThank you these times and sync details give us specific recordings to investigate. “Conversation created” in Offline Sync conflicts with “No conversations yet” on Home, and I don’t want to guess whether the recordings can be recovered. We need to check the sync results and conver…Commented on Connection issuesHi @David Keane , thanks for the screenshots. We can see that after charging, your iPhone shows Omi as connected but the Omi app still shows it offline; manually disconnecting restores it. That shouldn’t be necessary. As a non-destructive check, does closing and reopening Omi or…Commented on Issues with mind map.Hi @Jonathan Mathes, I’m sorry your Mind Map went blank after previously showing content. Are your memories still visible in the Memories section? Please share a screenshot of the blank map or any error, your Omi app version, and roughly when it last worked. That will help us ide…Commented on Support custom/local STT for saved recordings and “Transcribe Later”Hi @Earl Crane, thank you for documenting the three saved-recording paths and the privacy concern so clearly. We’re tracking this separately from the live Custom STT change in #20174. We can’t currently promise that Process Now, Transcribe Later, or offline backlog sync will use…Commented on Add Webhook Authentication HeadersHi @Maf Rahman , thanks for raising this. You’re asking for Omi to include a credential with outgoing webhook requests so your endpoint can verify they came from Omi. We’ve marked this for consideration; there’s no release date to share yet. Would a bearer token or signed request…Commented on Full background usageThanks for clarifying that you mean swiping Omi away, not simply locking your phone or switching apps. That distinction matters. Omi has background capture support on some device and platform paths, but we can’t promise continuous live transcription after a manual force-quit. We’…Commented on Albanian support with shqip.aiHi @ademidem thank you for highlighting Albanian speakers in Kosovo, the wider region, and the diaspora. Dialect recognition is an important part of your request, not just adding “Albanian” to a language list. We’ve noted shqip.ai as a provider to evaluate, but we haven’t confirm…Commented on Terrible transcript of Czech LanguageHi @Honza Šilar I’m sorry. After waiting 2½ months and paying import fees, you should not be left with transcripts that make no sense. Czech is supported, so we’d like to investigate the quality you’re seeing rather than suggest another app as a fix. Could you set Czech as your p…Commented on What if the Omi had a luxury jewelry casing?Hi @Jet S thanks for the thoughtful concept. A removable jewelry-style case could make Omi feel more at home in both business and fashion settings, and HollyAnn’s comment reinforces the appeal of a discreet, polished option. The slide-in design is especially useful feedback becau…Commented on Option to choose summary language independently from conversation languageThanks for this clear example. We understand the distinction: you want Chinese or mixed-language speech detected accurately while choosing English for the summary, without changing your transcription preference. Setting English as your primary language may help produce English su…Commented on Custom LLM provider supportThanks for clarifying the privacy goal. You’re asking to point Omi’s own AI features at an Ollama instance or another OpenAI-compatible endpoint not to export conversations to a separate automation. Our earlier suggestion doesn’t provide that experience. We’re keeping custom LLM…Commented on Import previously exported data back into the appHi you’re right: exporting data should offer a path to restore it, and our earlier response didn’t address that gap. Omi doesn’t currently offer a way to import its own export file back into the app. We’re keeping your proposed preview, merge, and overwrite safeguards under consi…Commented on Push Notification Reminders based on time and locationHi @the_duuke our earlier reply didn’t address the two behaviours you described. Omi can turn spoken requests into tasks, but “remind me at 9am” should notify you at 9am, and “when I get to work” needs a location-triggered alert. We don’t yet offer that complete experience, so we…Commented on Export Audio From CloudHi @the_duukeI’m sorry we promised an update without following up, especially after you lost locally saved audio during reinstall. Omi now has Share Audio for conversations that still have audio attached: open a conversation, use its menu, and choose Share Audio to save the file.…Commented on User initiated tool creation and orchestrationHi @Josh Matulonis our earlier response didn’t capture the full request. You’re asking for a guided flow where someone states an idea, reviews a proposed plan, can redirect it at each stage, sees the evidence and uncertainties, and approves a useful final artifact. That’s broader…Commented on Store data in my cloud.Hi @B Boz and @HollyAnn our earlier reply was too vague. There’s now an Omi Google Drive app for syncing memories, transcripts, action items, and plugin data to your Drive. The Dropbox app can save conversation summaries and transcripts. You’d need to connect either integration e…Commented on Home Page WidgetsHi @HollyAnn you’re right that bringing a prominent section back after removing its opt-out is frustrating. Our earlier reply didn’t address that concern. We’re keeping this request open for reliable hide/show controls for built-in Home sections, a configurable Home layout, and t…Commented on Voice only recordingHi @David Basila thanks for suggesting this. You can now tap the Live recording-mode control on the Home screen and select Transcribe Later. With your Omi connected, this records audio without generating live transcripts. Your recordings stay on your phone; open one in Conversati…Commented on Non water resistantHi @Yuriy Voznesenskiy I’m sorry your pendant stopped working after a shower, especially after you waited two weeks for it. You’re right that this limitation needs to be much clearer for a device worn around the neck. The Omi pendant is not water-resistant and should not be worn…Commented on FOLDERS and CONVERSATIONSHi thanks for suggesting this. Omi can now attach a location to new conversations when you allow location access. In Conversations, tap the map icon to find recordings by location; you can also see the location on a conversation’s detail page. Older recordings without location da…Commented on Feature - pleeeaseeeHi @Jason Watson that would remove a lot of manual work. Omi already has ways to edit a conversation title and move it to a folder, but Ask Omi can’t make those changes for you today. We’re considering a tool limited to the conversation you’re viewing and folders in your account,…Commented on Add Tasks w/o Due Dates to Tasks Page in iOS AppHi @Dustin Watson thanks for raising this. The iOS Tasks screen now has a No Deadline section. Could you check whether it appears after updating Omi? Older undated tasks may currently appear under Overdue instead; we’re keeping this request open while we check that difference. If…