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  • Bugs → something is broken, incorrect, or not working as expected

  • Questions → you need help, clarification, or want to know how something works

  • Feature Requests → ideas for new features or improvements

Device disconnecting

for the past week now, my device sporadically disconnects and nothing is captured until I realize it’s red and then I have to shut it off and turn it back on. Sometimes entire days are missed because I don’t pay attention to the device once I start it at the beginning of my day. I assume it will stay on as long as their is battery life.

Rick Ellis4 months ago
Omi CV1 Device

Connectivity problems

Connectivity is up and down. All day it connects and disconnects. I am wearing it as a watch, but it constantly drops and picks up. Also the device runs out of power before my evening meetings. So I power it every afternoon. It should last all day!

Brad Dancer7 months ago
2

Conversations split even though Conversation Timeout not reached

Sometimes with the current TestFlight Omi beta, despite the improvements in Limitless Pendent connectivity, and despite my phone being on me while recording, the Pendent will still disconnect. This fine, since it can connect and sync later, but the recorded audio while disconnected is being split without regard to the specified Conversation Timeout configured in Omi. I have mine set to a 10-minute timeout, but see the image where there…

twilsonco7 months ago
iOSPendant / Limitless

Limitless Pendant doesn't record after disconnect

I have found that if I leave home without the pendant with me, when I come home it will automatically reconnect however it doesn't do anything. The only solution I have found it to factory reset the pendant, remove the pendant from the app and the Bluetooth setting and sync it again from scratch. I'd love to get a subscription but don't want to throw out a perfectly good device.

Tony Conz7 months ago
1AndroidHigh PriorityPendant / Limitless
Needs Clarification

Connection issues

I’m having a repeated issue where when my device runs out of battery and then I turn it on again after charging you can see from the screenshots that what happens is it is connected to Bluetooth, but the Omi app does not see it until I disconnect

David Keane1 month ago
2Omi CV1 DeviceiOS

/v4/listen returns 1011 server_error every ~20s for language=ko + stt_service=parakeet — 90 min, 67 disconnects, zero transcripts

Product impact- Primary loop layer: Capture- [x] Involves data loss / failed capture. 103 minutes of speech produced no usable transcript and no recoverable audio. Details below.**Describe the bug**`wss://api.omi.me/v4/listen` with language=ko&stt_service=parakeet closes with**WebSocket close code 1011 (`server_error`) after ~19.7 seconds, every time**. The clientreconnects and the server kills the new socket on the same ~20 s schedule. Over a 90-minutewindow this repeated 67 times and zero transcript segments were delivered.The…

heywook (heywook)2 months ago
1

Connecticut with plaud note pin

I need your assistance regarding the following issue. I have been using PLAUD Note Pin connected to the Omi AI app, but suddenly recording via PLAUD Note Pin stopped working without any changes to the settings. The Omi AI app recognizes the PLAUD Note Pin, and the PLAUD Note Pin is powered on (the red light is lit), but audio is no longer syncing to the Omi AI app. Additionally,…

S U8 months ago
1AndroidPlaudHigh Priority

App drains phone battery even with cloud transcribing

I'm currently testing Omi and Bee, each connected to their own app. The Bee app manages to remain below 1% of my battery usage while the Omi app uses 22%. This is while disconnecting from their wearable less often. Whatever they are doing different needs to be implemented here.

Normative G8 months ago
Omi CV1 DeviceBeeAndroid

Omi not reconnecting after WiFi sync

Today I have noticed when I try to sync via WiFi when it is done the omi stays lit red and does not reconnect. I restarted the omi to try to fix it but that did not resolve it. I force quit the iOS app and relaunched and it is working. I can’t make the problem happen when using the BT sync.

Phillip Dudas8 months ago
iOSOmi CV1 Device

New Omi not staying on / connected

My new Omi turns on when I push it for 3 seconds, it vibrates and connects to the app. Then shortly after it vibrates and turns off. Sometimes when it connects it says 1% battery and seconds later it says 100% battery.

Phil Aldis2 months ago
Needs Clarification

Transcription Stuck: 0 of 503 Server Jobs Completed

My Omi transcription appears to be stuck. Current status: Omi device: Disconnected Pending on Omi: 0 seconds Pending on this phone: 0 seconds Transcribing on Omi: 1 hour 17 minutes Audio files: 503 Server jobs completed: 0 / 503 Firmware: Unknown None of the 503 server jobs have been completed. Could you please investigate why the transcription is not progressing and advise how to resolve this without losing any recordings?…

on irirg5 days ago
1
Needs Clarification

Bluetooth Connection issues

I just got my device today and was super excited to start using it, but it just won’t connect well to my phone. Signal remains weak even when the device is literally an inch from my phone. I’ve disconnected all my other bluetooth devices, tried restarts of the Omi and my phone and nothing seems to be working. Transcriptions are being picked up sometimes but I’ve got like 8 of…

Rob Crocker3 days ago
1

Pendant not connecting

After the last update of the app and the last update of the firmware, my pendant is not connecting to the app anymore. I have two pendant and also a limitless pendant. They are correctrly connecting to the bluetooth, they are visible in the app when i try to associate it, but after the association (that take sooo long) they are not visible and working on the app!

Andrea Cattane6 months ago
3High PriorityiOSOmi CV1 DevicePendant / Limitless

Listening, recording reconnecting

Hi When my new device says Listening for a few seconds and then it says Recording, reconnecting. Keeps doing it. Is this normal ? I see a lot of files waiting to be sync’d as a result. Thanks

m1ngw7 months ago
iOSOmi CV1 Device