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Issue with payment

Feature RequestsHigh PriorityOmi DevKit 2Omi CV1 DeviceAndroid

Hello! Payed for monthly subscription, but still have basic plan. Please, fix!

Kind regards,

Andrew

Posted by Andrew Kislov ·
Status: Completed8 comments

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Comments8

  • Aarav Garg

    •

    Nov 26, 2025

    Please email team@basedhardware.com for 1-day resolution!

    • An Anonymous User

      •

      Nov 26, 2025

      it is almost 21 day since i reported this bug, and now you ask me to contact your team. Definitely not the client service I can expect.

  • :b

    •

    Nov 7, 2025

    •

    Merged request

    •

    1 vote

    Monthly payments doesnt go through

    I already did the monthly payment and i still on basic plan.

    I need help with that. Thanks

  • Mohammed Mohsin

    Team•

    Nov 5, 2025

    Hi @Andrew Kislov apologies for the inconvenience, pls check now, it should be fixed