I’m closing this ticket because we haven’t heard back in a while. However, if you still need assistance, please reach out, and we’ll be glad to jump back in and help you out.
L1 Support Team - Omi AI
•
Jan 30
Hey, sorry about that! This is unexpected.
Minutes count includes the time spent listening, not just the transcriptions being processed. It live syncs and uses server resources the whole time. You’ll want to mute it to save on minutes.
I’ll loop in our dev team to figure out how you used up all your free minutes with just 88 minutes of usage.
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Comments4
L1 Support Team - Omi AI
Feb 5
I’m closing this ticket because we haven’t heard back in a while. However, if you still need assistance, please reach out, and we’ll be glad to jump back in and help you out.
L1 Support Team - Omi AI
Jan 30
Hey, sorry about that! This is unexpected.
Minutes count includes the time spent listening, not just the transcriptions being processed. It live syncs and uses server resources the whole time. You’ll want to mute it to save on minutes.
I’ll loop in our dev team to figure out how you used up all your free minutes with just 88 minutes of usage.