Sounds like the speaker profile setup is getting stuck. A few things to try:
Make sure the pendant is connected (blue LED) and you're speaking clearly within a few feet of it
Close and reopen the app → try the intro/speaker profile setup again
Check your internet connection — the voice profile needs to upload to the server for processing
Try in a quiet environment — background noise can cause the setup to fail silently
If it still stays at 0%, skip the intro for now and use the app normally — it will still record and transcribe. You can retry the speaker profile setup later from Gear icon → Profile → Speaker Profile.
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Comments1
L1 Support Team - Omi AI
Feb 24
Sounds like the speaker profile setup is getting stuck. A few things to try:
Make sure the pendant is connected (blue LED) and you're speaking clearly within a few feet of it
Close and reopen the app → try the intro/speaker profile setup again
Check your internet connection — the voice profile needs to upload to the server for processing
Try in a quiet environment — background noise can cause the setup to fail silently
If it still stays at 0%, skip the intro for now and use the app normally — it will still record and transcribe. You can retry the speaker profile setup later from Gear icon → Profile → Speaker Profile.