Unable to process recordings from Limitless pendant
Android 1.0.523 with Limitless AI pendant. App shows 14 hours of recording on pendant, ready to process. I hit the start button, it sits from just under a minute, at 0%. Then it shows no recordings. It never processes. I've restarted the app. I've force closed the app. I've cleared cache and all storage. No changes.
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Comments6
L1 Support Team - Omi AI
Feb 24
Latest updates have fixed the issue. Reach us if you still face it.
L1 Support Team - Omi AI
Feb 12
Hello, our development team is aware of the issue and is working on a fix to prevent it from happening again.
Keep your app updated so you can get the improvements when they're ready.
Thanks for your patience and understanding.
L1 Support Team - Omi AI
Feb 9
Hello,
I'll give you the instructions that solve most problems. Try the steps following exactly:
Make sure your Omi app is updated to the latest version
Disconnect your L. pendant from the Omi app (tap the connected icon in the top left corner of the Omi app home screen) and tap Disconnect
Go to your phone Bluetooth settings, find the pendant, tap it, and then disconnect/forget it.
Reboot your phone
Open the Omi app and tap Connect, then tap Limitless Pendant (don’t connect it using your phone's Bluetooth, do it within the Omi app).
Go to the offline sync page (tap the cloud icon and tap Sync)
Don’t turn your screen off; keep the screen on and the app in the foreground.
Let me know if following these steps you can sync your recordings.
L1 Support Team - Omi AI
Feb 5
Hello, I apologize for the inconvenience. Could you please provide the exact version of your app, including the number in parentheses?
Marie Wilkinson
Feb 7
I have Android version 1.0.523 as far as I can see
Marie Wilkinson
Feb 7
Not sure if this might help, but here is a screen recording of my app in action.
https://drive.google.com/file/d/1kgUlFliKpaD5pu5wXLwi9XzF30xU0IgW/view?usp=drivesdk