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Stuck in processing

I have started my Omi device after a long time but now the ap shows it stuck in processing.

Status: Needs Clarification1 comment

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Comments1

  • Aryan

    Team•

    Oct 4

    Hi @Kunal Ghule sorry it’s stuck. Where do you see “Processing”: on a specific conversation, in Offline Sync, or during device setup? Could you share a screenshot, your Omi app and device firmware versions, and the approximate time of an affected recording? Please don’t delete recordings, reset the device, or reinstall the app while we check whether audio can be recovered.

    Once it’s working, we’d welcome an honest rating on Google Play.