Is this the latest version downloaded from our website?
Can you share a video?
Nathan Sudds
•
Jul 4, 2025
@Collin Lowenburg Glad we were able to get this working for you! I’m going to mark this as resolved now! Thanks for jumping on a call and figuring it out together. Seems like a quick uninstall/reinstall resolved the issues.
Steve Mn
•
Jul 4, 2025
Hello, Omi works for 2 weeks on my Mac, and now nothing happens when I click on the “Start Recording“ button. Even after deleting and reinstalling :/
Thanks for your help
Nathan Sudds
•
Jul 5, 2025
@Steve Mn sorry the latest version isn't working for you, are you on the TestFlight version or public release?
Can you try uninstalling, restart your Mac then install again? I had this issue at first but this helped.
Steve Mn
•
Jul 5, 2025
Hello @Nathan Sudds, Ok I did it. Unfortunately, it still didn’t work :/ Now, the recording seems to work, but nothing happens in the resume field.
Nathan Sudds
•
Jul 5, 2025
@Steve Mn what are you trying to record just the mic or are you in an app? If you play YouTube does it pick it up? What's your mic sound input set to right now?
Steve Mn
•
Jul 5, 2025
I tried both, nothing works :/ - Speak with the mic - Watch YouTube video
Mic settings: Standard
Nathan Sudds
•
Jul 12, 2025
@Mohammed Mohsin can you look into this? Thanks!
Steve Mn
•
Jul 15, 2025
It seems to work now @Nathan Sudds I think Omi had a conflict with Harker or Grammarly
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Comments10
Aarav Garg
Jun 23, 2025
Is this the latest version downloaded from our website?
Can you share a video?
Nathan Sudds
Jul 4, 2025
@Collin Lowenburg Glad we were able to get this working for you! I’m going to mark this as resolved now! Thanks for jumping on a call and figuring it out together. Seems like a quick uninstall/reinstall resolved the issues.
Steve Mn
Jul 4, 2025
Hello,
Omi works for 2 weeks on my Mac, and now nothing happens when I click on the “Start Recording“ button. Even after deleting and reinstalling :/
Thanks for your help
Nathan Sudds
Jul 5, 2025
@Steve Mn sorry the latest version isn't working for you, are you on the TestFlight version or public release?
Can you try uninstalling, restart your Mac then install again? I had this issue at first but this helped.
Steve Mn
Jul 5, 2025
Hello @Nathan Sudds,
Ok I did it. Unfortunately, it still didn’t work :/
Now, the recording seems to work, but nothing happens in the resume field.
Nathan Sudds
Jul 5, 2025
@Steve Mn what are you trying to record just the mic or are you in an app? If you play YouTube does it pick it up? What's your mic sound input set to right now?
Steve Mn
Jul 5, 2025
I tried both, nothing works :/
- Speak with the mic
- Watch YouTube video
Mic settings: Standard
Nathan Sudds
Jul 12, 2025
@Mohammed Mohsin can you look into this? Thanks!
Steve Mn
Jul 15, 2025
It seems to work now @Nathan Sudds
I think Omi had a conflict with Harker or Grammarly
L1 Support Team - Omi AI
Feb 24
It was fixed a few days after it was reported.