Record button disappeared

Subject: Record button disappeared from the app — device no longer records

Hi Omi Support,

This is a separate issue from my earlier ticket about the stuck processing queue.

The record button has disappeared from the Omi app, and my device has stopped recording completely. There is no way to start a recording manually.

My last successful recording finished on November 4 at 22:12 (Pacific). Nothing has been recorded since then, even though the device is on and connected.

Setup: Omi device (order #25475), Omi Pro Monthly (active), iPhone app.

Could you please check my account and device state, and advise how to restore recording? Happy to provide screenshots or logs if needed.

Thanks,

Dmytro