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Operator Plan: Screen/Voice Capture Hitting Usage Limit Despite Unlimited Tier

Hi Omi team,

I'm on the Operator plan and running into a usage limit on screen/voice capture — the app says I've already hit my limit, but screen/voice capture is supposed to be unlimited on this plan.

I'm on Mac and using the desktop app. The feature is core to why I upgraded, so this is pretty frustrating.

Can you clarify whether this is a beta cap, a bug, or something tied to the current dev backend? Happy to share more details if helpful.

Thanks

Status: Completed1 comment

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Comments1

  • Aryan

    Team•

    Oct 1

    Thanks for reporting this. This was a desktop entitlement bug, not an Operator plan cap. Operator includes unlimited listening and transcription. The stale paywall state affecting paid users was fixed in PR #7517. Please update to the latest macOS build and retry.