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Omi won’t charge but shows charging LEDs

Bugs & ErrorsOmi CV1 DeviceAcknowledged

Firmware: 3.0.7

Model: Omi CV 1

  • Omi is off

  • Press the button

  • Omi turns on after 6 seconds

  • Omi lights up red and then blue (connected to the app)

  • Plug in the charger

  • Omi flashes blue and green

  • Omi turns off after 14 seconds

In general, Omi turns off again 14 seconds after being turned on.

The battery level is at 1% and regardless of whether Omi is charging or not, it turns off. While Omi is off, it does not continue charging.

A few hours ago, Omi stayed on longer than just 14 seconds.

However, even after charging for 10 minutes, the battery level remained at 1%.

Regardless of whether I use a 120W power adapter, my MacBook, or my cell phone to charge it, Omi no longer charges.

It indicates that it’s charging, cause it flashes green and blue in a 1s period, but the battery percentage does not change and it keeps turning itself off again.

Posted by KleinDev ·
Status: Completed4 comments

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Comments4

  • L1 Support Team - Omi AI

    •

    Feb 6

    Sorry about this, it’s not how Omi should roll.

    Could you give updating your app and firmware a shot?

    For the app, just hit up your app store to get the latest version.

    For the firmware, open up Omi, go to Settings, then Device Settings, tap on Firmware, and hit Update.

    Let me know if that sorts out your issue!