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Omi Offline Recordings Date Mismatch

Issue: After syncing my Omi device last night, the app indicated there was one offline recording approximately 8 hours long. Today, I’m seeing 13 recordings attributed to yesterday, when there should only be 5.

Details:

  • Additional recordings appear to be short in length.

  • Some date back to 12/19.

Observation: These likely correspond to recordings made while the device was disconnected from my phone and previously did not sync.

Screenshots: I've attached two. The real conversations from yesterday are marked off. The remainder did not occur yesterday.

Related History:

  • [12/19] Community Call: https://discord.com/channels/1192313062041067520/1347706195112366192/1451708675331854396

  • [12/21] Unresolved Feedback.Omi.Me Post: https://feedback.omi.me/p/data-loss-during-app-disconnection

  • [12/21] Discord General Thread: https://discord.com/channels/1192313062041067520/1451855904952553614/1452444248988319837

  • [12/23] Discord Help Post: https://discord.com/channels/1192313062041067520/1453180181413105746

Status: Completed2 comments

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Comments2

  • HollyAnn

    •

    Jan 6

    Problem:
    While I don't know when this recording actually occurred, I know it did NOT happen today at 5:42 am.

    Evidence:

    • I have never made an 11 hour recording. I don't use my device continuously.

    • My home automation systems are dialed in and don't misfire. No 5 pm daily summary announcement has ever occurred at 5:42 am.


    Screenshot:
    The conversation in question is circled in blue.

  • L1 Support Team - Omi AI

    •

    Jan 4

    Thanks for letting us know about this problem. I've sent it to our development team to look into.