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Omi failing to sync with Limitless Pendant.

Despite my pendant and phone being in very close proximity for all days, none of yesterday has synced, and today only sections have synced, with missing parts of the day (e.g., between 2:00 and 3:00 PM or before 10:00 AM) that haven't synced at all). When I try to do manual sync, it proceeds for a while and then fails after storing one or two conversations.

This basically means I can't rely upon the OMI service to take notes throughout the day. Where I would expect them to be captured, I go back and look, and they're not there.

Status: Completed4 comments

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Comments4

  • L1 Support Team - Omi AI

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    Feb 24

    This issue has been resolved.

  • L1 Support Team - Omi AI

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    Jan 7

    Hello, thank you for bringing this issue to our attention. Please accept my apologies. We are diligently striving to attain complete support for the Limitless pendant; however, we have not yet reached that goal. Although the Limitless Pendant is compatible, the Omi app functions more effectively with our native device, Omi, which can be found at www.omi.me

    Please ensure your application is regularly updated to receive the most recent enhancements.

    Also, unfortunately there seems to be an issue with realtime mode in some limitless devices and there's no fix for it (since we do not control or have access to the firmware code of the limitless device) unless limitless themselves open source their firmware code. This also is a reason why limitless themselves don't make use of the realtime mode.

  • cantankerous2146

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    Jan 5

    Anyone know how to move this to a bug report?

    • L1 Support Team - Omi AI

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      Jan 7

      Moved!