The app on my android Galaxy S25 freezes about every 2 hours, once the cache reaches 2.35MB. Clearing the cache and stopping the app allows it to be restarted. What is the cure?
Hello, we apologize for the inconvenience, this situation is unexpected.
To assist you better, could you please provide your app version (you can find it at the bottom of the settings page) and your firmware version (go to settings > device > firmware)?
Additionally, please make sure you are using the latest version of the app to ensure any bugs have been fixed. Avoid beta versions, as they can be unstable. Thank you!
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Comments3
L1 Support Team - Omi AI
Feb 4
Hello, we apologize for the inconvenience, this situation is unexpected.
To assist you better, could you please provide your app version (you can find it at the bottom of the settings page) and your firmware version (go to settings > device > firmware)?
Additionally, please make sure you are using the latest version of the app to ensure any bugs have been fixed. Avoid beta versions, as they can be unstable. Thank you!