I just keep getting “thinking” with no reply. Have tried dumping cash and data, tried logging out and in again, tried restarting phone, tried uninstalling and reinstalling, same result
I’m closing this ticket because we haven’t heard back in a while. However, if you still need assistance, please reach out, and we’ll be glad to jump back in and help you out.
L1 Support Team - Omi AI
•
Jan 29
Hello, thanks for reaching out.
I couldn’t replicate the issue on my side, it could’ve been a temporary glitch. Can you ensure you’re using the latest official app version from the app stores (avoid betas)? Also, make sure you’re on the latest firmware (Settings> Device> Firmware> Update).
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Comments3
L1 Support Team - Omi AI
Feb 24
Fixed a few days after reported.
L1 Support Team - Omi AI
Feb 3
I’m closing this ticket because we haven’t heard back in a while. However, if you still need assistance, please reach out, and we’ll be glad to jump back in and help you out.
L1 Support Team - Omi AI
Jan 29
Hello, thanks for reaching out.
I couldn’t replicate the issue on my side, it could’ve been a temporary glitch.
Can you ensure you’re using the latest official app version from the app stores (avoid betas)? Also, make sure you’re on the latest firmware (Settings> Device> Firmware> Update).
If the problem persists, please let me know.