Since we haven’t heard back, we’ll go ahead and close this ticket for now.
Whenever you’re ready to revisit this, just reach out and we’ll be happy to help. 👍
L1 Support Team - Omi AI
•
Mar 4
Hi, could you try this? Set your phone to prevent the screen from turning off and ensure the sync screen remains in the foreground without navigating away.
I've forwarded this to the development team for investigation and to work on a solution. Thank you for your patience!
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L1 Support Team - Omi AI
Mar 7
Since we haven’t heard back, we’ll go ahead and close this ticket for now.
Whenever you’re ready to revisit this, just reach out and we’ll be happy to help. 👍
L1 Support Team - Omi AI
Mar 4
Hi, could you try this? Set your phone to prevent the screen from turning off and ensure the sync screen remains in the foreground without navigating away.
I've forwarded this to the development team for investigation and to work on a solution. Thank you for your patience!