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No light/recording

Bugs & ErrorsAcknowledged

Why doesn’t my OMI light/record despite having been charged for 12 hours?

Posted by Bettina van Wylich-muxoll ·
Status: Completed2 comments

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Comments2

  • L1 Support Team - Omi AI

    •

    Jan 29

    Hello, let us know if you need further help here. 

    Our product team is aware of the issue and is working on a fix. 

    Keep your app updated so you can get the improvements when they're ready. Thanks for your patience and understanding.

  • L1 Support Team - Omi AI

    •

    Jan 22

    Hello, that’s unexpected.

    Can you reset your device? Resetting may fix this. To reboot your Omi device, place it on the charger while holding down the button.