Minutes are counted even when the device is turned off and the app is closed. Howis this possible? For today dictated for 46 seconds, but the counter counted 114 minutes. Looks like mockery of the user.
Here are more numbers. Yesterday they counted 288 (!) minutes for me, while there is 1(!) record for 46 seconds, after which the device was turned off. The device is lying turned off, and will remain so until I understand how the minutes are counted.
Marina
•
Feb 7
it turns out the application counts some virtual minutes, and it's impossible to use it on the free tariff.
I'm on the free plan. The counter constantly increases the number of minutes for listening, even though the device is not connected, the microphone is disabled, and the application itself is closed.
Request with all data to help@omi.me was written twice, so far only the AI agent has responded to me there.
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Comments7
Marina
Feb 8
Here are more numbers. Yesterday they counted 288 (!) minutes for me, while there is 1(!) record for 46 seconds, after which the device was turned off. The device is lying turned off, and will remain so until I understand how the minutes are counted.
Marina
Feb 7
it turns out the application counts some virtual minutes, and it's impossible to use it on the free tariff.
I'm on the free plan.
The counter constantly increases the number of minutes for listening, even though the device is not connected, the microphone is disabled, and the application itself is closed.
Request with all data to help@omi.me was written twice, so far only the AI agent has responded to me there.