Lost recordings?

Hi Omi team,

I'm on the Unlimited plan. Today (27 October 2026), all my recordings stayed on "Processing your waiting recordings…" for hours, and the app kept showing an Upgrade button despite my active subscription. This looks like GitHub issue #23827.

I updated the app, then logged out and back in. After that, all of today's waiting recordings disappeared from the list. Only one conversation from today (22:07–22:13) shows up in my account, and none of the earlier ones were processed.

Could you please check whether today's recordings were uploaded to your servers, and recover and process them? I haven't uninstalled the app, so if any audio is still on my phone, please tell me how to resubmit it.

Account: arjan.swagemakers@gmail.com

Thanks,
Arjan