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I need a replacement!

Bugs & ErrorsHigh Priority

I got a malfunctioned Onlmi. And a week back and forth on replacing it with no progress! Just the same emails asking for the same information.

I am about to report to BBB and leave reviews on this thing if this is how the business treats its customers. It’s not some cheap lil thing to purchase.

I need my replacement! It’s supposed to be documenting my ai app build and here I am with nothing working.

Posted by cherishtheone ·
1 comment

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Comments1

  • Aryan

    Team•

    Oct 4

    I’m sorry you’ve spent a week repeating information without a clear answer. You shouldn’t have to start the replacement request over. We’ve logged the handoff problem in #20616, but your existing Support case needs a person to review it and give you a specific next step. Please don’t post order details here. We can’t confirm replacement approval from this public report; defective-device requests are reviewed case by case.

    Once this is resolved, if you feel we’ve earned it, we’d appreciate an honest rating on the App Store or Google Play.