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Help please

My Omi keeps saying reconnecting and not recording my conversations and I have the unlimited cloud plan

Status: Completed2 comments

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Comments2

  • Aryan

    Team•

    Nov 6

    Hi, thanks for clarifying that your pendant stays connected while the app tries to reconnect to cloud transcription. We’ve released improvements to that reconnect process since your report.

    If this is still happening, please update Omi from the App Store. If the warning returns, email aryan@basedhardware.com a screenshot, your Omi app version, and the approximate time and timezone. Please leave any Pending recordings in place so we can check what was saved.

  • Destino4910

    •

    Mar 24

    Oh but just FYI my Omi connects fine, it says reconnecting but to the cloud