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Failed to start merge

I found out about the merge feature and decided to clean up my conversations. I've merged conversations 3-5 times already. However, when I try to merge older conversations from before April 28, I get an error message: "Failed to start merge".

Status: Completed2 comments

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Comments2

  • Vladislav Efremov

    •

    May 28

    Now I think the issue is not related to the age of the conversations. I tried merging 20 pieces of today's conversation, but I got the same error. After receiving this error once, I can't run the merge until some time have passed.

    • Mohammed Mohsin

      Team•

      Jun 4

      Hi @Vladislav Efremov

      Sorry for the delayed response, can you please check if the issue is still happening? It was fixed a few days ago