Customer Service
Purchased the Glass Dev Kit and no charger included. Upon finally getting through to a human agent (Mohsin) for assistance, I am told the Kit does not come with a charger. This was after an automated help response told me it should have been included. Mohsin told me to find my own charger. I did so and plugged it in. Just saw a red blinking light…I further asked if this was normal, and now I am being ignored. Great start.
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Comments1
L1 Support Team - Omi AI
Feb 14
Hello, we apologize for this situation. Our small team is working diligently to build omi and support all users. You should receive a response soon. Thank you for your understanding and patience.