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[CRITICAL] 1.0.518 - Connection Failures - Android

Bugs & ErrorsHigh PriorityAndroidOmi CV1 DeviceAcknowledged

Problem Severity:

CRITICAL

Problem:
Shortly after updating to version 1.0.518, I began receiving notifications that the Omi device was disconnecting.

Impact:

  1. Excessive and disruptive notifications

  2. My voice-prompt-based app no longer works reliably

  3. Gaps in transcripts (compounding ongoing bug reports)

  4. I am forced to keep the app open and actively monitor the connection

Commentary:
This is not a settings issue and usage conditions have not changed. I performed reasonable troubleshooting steps before reporting this. The issue began shortly after updating to version 1.0.518.

Screenshots:
My phone auto-hides repeated system notifications, but I’ve included two screenshots from the Buzzkill notification app.

Posted by HollyAnn ·
Status: Completed4 comments

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Comments4

  • L1 Support Team - Omi AI

    •

    Jan 7

    Hello, HollyAnn, sorry about that, this is unexpected. I forwarded this issue to our product team for further investigation. If this problem persists, please email help@omi.me so that we can determine if the device is defective and provide a replacement.

  • HollyAnn

    •

    Jan 6

    After posting - I had the device off and was not actively monitoring.

    01/05/2026 - 5:20 pm HST - No system notification alerting me of a disconnect but the device is red. My phone is on my desk near my elbow.

    • HollyAnn

      •

      Jan 6

      Observation: It is as if the app is going to sleep. Despite ALL phone settings configured to prevent this. I wonder if this is a device connection issue at all?

      • Mohammed Mohsin

        Team•

        May 16

        Hi @HollyAnn, is this issue still happening with the latest version of the app?