Skip to main content

Constantly dropping and reconnextinf

I will set my phone down on my desk and walk 5 feet away to my printer, my omi will disconnect until I get back next to my phone. This is happening after the latest google update yesterday.

Status: Completed1 comment

Log in to comment and vote

Comments1

  • Mohammed Mohsin

    Team•

    Apr 6

    Hi @Josh Williams

    Could you please share the app version you’re currently on? You can find it at the bottom of Settings.

    Also, once the device is connected, please go to Settings > Device Settings > Diagnostics and share a screenshot. This will help us check signal strength and any disconnection reasons.

    Additionally, please let us know which phone you’re using and the Android version.