Change of plan
Its been a week and nobody helped me with my problem.
I paid for a monthly subscription and I still in the basic plan and nobody is helping me, I tried to talk with the costumer service, and just a bot were answering me and nothing of human help, please I already paid for it, can someone help me?
Renato Ct.
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Comments2
Aarav Garg
Nov 26, 2025
Please email team@basedhardware.com for 1-day resolution!
Nathalia Vega
Nov 18, 2025
I have the same issue. Purchased monthly subscription and it’s still showing the basic one. Was charged but no upgrade took place.