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Change of plan

Its been a week and nobody helped me with my problem.

I paid for a monthly subscription and I still in the basic plan and nobody is helping me, I tried to talk with the costumer service, and just a bot were answering me and nothing of human help, please I already paid for it, can someone help me?

Renato Ct.

Status: Completed2 comments

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Comments2

  • Aarav Garg

    •

    Nov 26, 2025

    Please email team@basedhardware.com for 1-day resolution!

  • Nathalia Vega

    •

    Nov 18, 2025

    I have the same issue. Purchased monthly subscription and it’s still showing the basic one. Was charged but no upgrade took place.