Apple Watch recording lost after 11 hours 6 minutes

I recorded continuously using the Omi Apple Watch app for approximately 11 hours and 6 minutes. I stopped the recording normally after the Watch had been recording throughout the day.

However, the recording did not appear in the Omi iPhone app. Only a few minutes of activity appear to have reached Omi.

In Offline Sync, the iPhone shows:

  • All recordings synced

  • Pending: 0

  • Failed: 0

  • Synced: 0

Store Audio on Phone was ON and Store Audio on Cloud was ON.

I have NOT deleted or reinstalled the Omi app and I have NOT reset the Apple Watch.

Please tell me whether the 11-hour recording may still exist locally on the Apple Watch, in an app cache/container, or on Omi’s servers, and whether there is any way to force synchronization or recover the original audio. Please do not suggest reinstalling/resetting until recovery possibilities have been checked.

I can provide my Omi User ID privately if needed.

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Status

In Review

Board
πŸ›

Bugs & Errors

Tags

iOS

Date

About 3 hours ago

Author

samanthaleon339

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