App Failure - No Transcription

I muted and unmuted my device through the app a few minutes later.

It has been on but not transcribing for nearly two hours with no indication that there was a problem.

Please watch this video which documents the problem: device connected, app running, no transcription.

@Thinh Nguyen Ngoc

P.s. I didn't show it because I had already checked but, to confirm, I only have 6 minutes in offline recordings (typical short disconnects when I am too far away from the phone).