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Accept" and "Reject" Options Keep Disappearing

Hello Omi Support Team,

I'm having an issue with the Omi app where the "Accept" and "Reject" options keep disappearing during video chats. This makes it difficult to interact with matches, as I can't proceed or skip when needed.

I’ve already tried the following steps:

  • Restarted the app

  • Reinstalled the app

  • Checked for updates and installed the latest version

  • Ensured my internet connection is stable

I'm using an iPhone XS Max with iOS 18.5, and the issue still continues.

Could you please look into this and advise on how to fix it?

Thank you for your support and for building a great platform.

Best regards,
Shaker 97

Status: Completed2 comments

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Comments2

  • Nathan Sudds

    •

    Sep 1, 2025

    @Saleem Shaker can you share more about your request? Is this related to the omi.me app and device or maybe a different Omi app?

    If you could send a screenshot of the issue so we can confirm that would be helpful!

  • Aarav Garg

    •

    Aug 31, 2025

    What does this mean @Nathan Sudds any idea