3.0.21 BUG CONFIRMED OnDeviceApple Transcription error: RECOGNITION_ERROR Failed to access assets Device: 839FE8E1 iOS Happens on all transcription modes Screenshot of logs attached
CRITICAL BUG 3.0.21 - No Voice, No Transcription, No Photos
After updating to firmware 3.0.21 my Omi CV1 stopped working completely.
Device: Omi CV1 Device ID: 839FE8E1-4F16-013F-26FA-6E17F772F076 Email: arbat77@icloud.com iOS
Issues:
No voice / 2-way conversation broken
No transcription in any mode
Photos not syncing
I tested all 4 transcription modes: Omi, On Device, Cloud, Parakeet. None of them work. Screenshot attached.
Error from logs: [OnDeviceApple] Transcription error: PlatformException(RECOGNITION_ERROR, Failed to access assets, null, null)
Please fix ASAP! Screenshot of logs attached
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Comments2
Aryan
Oct 3
@ELITE BROKER I’m sorry this is still blocking you. We’ve opened #20484 to investigate. The log shows an iOS on-device speech error, but it doesn’t yet explain why the other transcription modes or photos fail, so we haven’t confirmed firmware 3.0.21 as the cause. Please send your Omi app and iOS versions, an approximate failure time, whether recording with the phone mic works without the CV1, and what you mean by “photos not syncing” to help@omi.me. Please don’t reinstall or reset while recordings may be unsynced.
Glen Marks
Sep 16
I am having the same issue